Cyber Attack-Data Breach is Top Business Risk Facing Financial Institutions, Aon Survey

HONG KONG SAR - Media OutReach Newswire - 16 May 2024 - Aon plc (NYSE: AON), a leading global professional services firm, has announced the results of its 2023 Global Risk Management Survey, which gathered input from nearly 3,000 risk managers, C-suite leaders, treasurers, talent professionals and other executives from 61 countries and territories to identify their most pressing business challenges.

The 2023 edition of Aon's biennial survey found the top three business risks facing financial institutions globally are cyber attack/data breach, regulatory/legislative changes, and economic slowdown/slow recovery.

The survey revealed that only 60 percent of financial institutions have plans in place to respond to the risks, compared to 65 percent in 2021. When evaluating organisations' risk posture against the top ten risks, only 20 percent of the companies have quantified risks while 28 percent have developed a risk management plan. Furthermore, the industry recorded a 26 percent average loss of income from the top ten risks, down eight percent from 2021 though still having a significant financial impact on organisations.

Sucheng Chang, Aon's head of Hong Kong, said, "Issues with cybersecurity and compliance regulations can lead to cascading effects, such as the risk of damage to brand or reputation which ranked ninth and business interruption which ranked tenth. We see leading financial services firms constantly evolving to mitigate these risks, with best-in-class organisations implementing advanced data analytics and capabilities to assess, quantify and manage the risks they face today and those expected in the future."

The survey further shows that financial institutions ranked failure to attract or retain top talent at eighth and anticipate it to rise to third place as a future risk, demonstrating a shift in how risk managers will perceive human capital in the future. Shortfalls in talent and critical specialised skills can hamper innovation and competitiveness and increase exposure to cyber attacks, regulatory breaches, supply chain issues, and business interruption for financial institutions.

Lee Voon Keong, Aon's head of Talent Solutions in Hong Kong, said, "The growing interconnectedness of risks in an unstable business environment makes the race to secure skilled talent and upskilling the existing workforce to address these risks more important than ever. With evolving technologies, coupled with an ageing workforce, the growth of financial institutions in Hong Kong will greatly depend on the ability of organisations to attract top talent with the necessary skills and creativity, in order to remain relevant in a competitive market."

The top ten business risks for the financial institutions industry, according to the 2023 Global Risk Management Survey, are:

1. Cyber Attack/Data Breach
2. Regulatory/Legislative Changes
3. Economic Slowdown/Slow Recovery
4. Cash Flow/Liquidity Risk
5. Technology/Systems Failure
6. Environmental Risk
7. Interest Rate Fluctuations
8. Failure to Attract or Retain Top Talent
9. Damage to Reputation/Brand
10. Business Interruption

Aon's Global Risk Management Survey is a biennial web-based research report, was conducted in June to July 2023. The research gathered the responses from 2,842 decision makers including risk managers, c-suite leaders, treasurers, human resources and talent professionals from 16 industry clusters, which include small, medium and large companies in 61 countries/territories around the world.

The Financial Institutions Insights from the Global Risk Management Survey report are available here.

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About Aon
About Aon
"(NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries and sovereignties with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.

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The information contained in this document is solely for information purposes, for general guidance only and is not intended to address the circumstances of any particular individual or entity. Although Aon endeavours to provide accurate and timely information and uses sources that it considers reliable, the firm does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any purpose of any content of this document and can accept no liability for any loss incurred in any way by any person who may rely on it. There can be no guarantee that the information contained in this document will remain accurate as on the date it is received or that it will continue to be accurate in the future. No individual or entity should make decisions or act based solely on the information contained herein without appropriate professional advice and targeted research.


Aon plc




16 May 2024



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